Wall Travels (India) recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processer.
USER’S OUTSIDE THE GEOGRAPHICAL LIMITS OF INDIA
Please note that the data shared with Wall Travels shall be primarily processed in India and such other jurisdictions where a third party engaged by Wall Travels may process the data on Wall Travels behalf. By agreeing to this policy, you are providing Wall Travels with your explicit consent to process your personal information for the purpose(s) defined in this policy. The data protection regulations in India or such other jurisdictions mentioned above may differ from those of your country of residence.
If you have any concerns in the processing your data and wish to withdraw your consent, you may do so by writing to the following email id: email@example.com. However, if such processing of data is essential for us to be able to provide service to you, then we may not be able to serve or confirm your bookings after your withdrawal of consent. For instance, if you want to book any international holiday package in fixed departures (group bookings), then certain personal information of yours like contact details, gender, dietary preferences, choice of room with smoking facility, any medical condition which may require specific attention or facility etc. may have to be shared by us with our vendors in each city where you will stay, and they may further process this information for making suitable arrangements for you during the holiday. Such sharing and processing of information may extend to the hotel where you will stay or the tour manager who will be your guide during the travel.
A withdrawal of consent by you for us to process your information may:
INFORMATION (WE COLLECT)
The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement.
“Personal Information” of User shall include the information shared by the User and collected by us for the following purposes:
Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).
Other information: We many also collect some other information and documents including but not limited to:
HOW WE USE YOUR PERSONAL INFORMATION:
The Personal Information collected maybe used in the following manner:
While making a booking
While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.
We may also use your Personal Information for several reasons including but not limited to:
We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Website, other Sales Channels, services and to develop appealing content, features and promotions for members based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.
Marketing Promotions, Research and Programs:
Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. Wall Travels frequently sponsors promotions to give its Users the opportunity to win great travel and travel related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements. As a registered User, you will also occasionally receive updates from us about fare sales in your area, special offers, new Wall Travels services, other noteworthy items (like savings and benefits on airfares, hotel reservations, holiday packages, car rentals and other travel services) and marketing programs.
In addition, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions offering special deals.
From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the Personal Information you provide to facilitate the service(s) requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such Personal Information to assist us in making the Website the better and easier to use for our Users.
Wall Travels may from time to time launch reward programs by way of which users may stand to win travel related rewards or other rewards. We may use your Personal Information to enroll you in the rewards program and status of the same will be visible each time you log in to the Website. Depending on the reward program, each time you win a reward, Wall Travels may share your Personal Information with a third party that will be responsible for fulfilling the reward to you. You may however choose to opt out of such reward programs by writing to us. For various purposes such as fraud detection, offering bookings on credit etc., we at times may verify information of customers on selective basis, including their credit information.
HOW LONG DO WE KEEP YOUR INFORMATION?
Wall Travels will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this polixclusive travel offers, wallet cash-backs, etc. It also allows facilitating your Facebook, Twitter and Google login.
Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch Wall Travels Website to make a travel booking, we auto-detect your location so that your nearest airport or city is auto-filled. We also require this permission to recommend you nearest hotels in case you are running late and want to make a quick last minute booking for the nearest hotel. Your options are personalized basis your locations. For international travel, this enables us to determine your time zone and provide information accordingly
SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making a booking and you don’t need to move out of the website to read the SMS and then enter it in the website.
Phone: The website requires access to make phone calls so that you can make phone calls to hotels, airlines and our customer contact centers directly through the website.
Contacts: If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing your hotel/ flight/ holidays with your friends, inviting your friends to try our website, send across referral links to your friends, etc. We may also use this information to make recommendations for hotels where your friends have stayed. This information will be stored on our servers and synced from your phone while using our website.
Photo/ Media/ Files: The libraries in the website use these permissions to allow map data to be saved to your phone’s external storage, like SD cards. By saving map data locally, your phone doesn’t need to re-download the same map data every time you use the Website. This provides you a seamless Map based Hotel selection experience, even on low bandwidth network.
Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading, more hotel/ flights/ package options to choose from, etc.
Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch our Website to make a travel booking, we auto-detect your location so that your nearest Airport or City is auto-filled. We require this permission to recommend your nearest hotels in case you are running late and want to make a quick last minute booking for the nearest hotel. Your options are personalized basis your locations. For international travel, this enables us to determine your time zone and provide information accordingly.
HOW WE PROTECT YOUR INFORMATION?
All payments on the Website are secured. This means all Personal Information you provide is transmitted using Secure Sockets Layer (SSL) encryption. SSL is a standard security technology for establishing an encrypted link between a server and a user—typically a web server (website) and a browser, or a mail server and a mail client. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
WITHDRAWAL OF CONSENT & PERMISSION
You may withdraw your consent to submit any or all Personal Information or decline to provide any permissions on its Website as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an email to firstname.lastname@example.org
Don’t Confuse ? (IMPORTANT INFORMATION)
www.walltravels.com , www.walltravels.info , www.walltravels.org & www.walltravels.in all these websites belong to M/S Wall Travels registered under sole proprietorship in India.
We are an Indian based company we did not have any link or collaboration with the company Walmart.com
We welcome customers (traveler’s) from all over the world.
YOUR RIGHTS QUA PERSONAL INFORMATION
You may access your Personal Information from your user account with Wall Travels. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly. If you don’t have such a user account, then you write to email@example.com
ELIGIBILITY TO TRANSACT WITH WALL TRAVELS
You must at least 18 years of age to transact directly with Wall Travels and also to consent to the processing of your personal data